Last night we got an update about the future of the PSLF and TEACH programs. Starting May 1, 2024, the management of the Public Service Loan Forgiveness (PSLF) and Teacher Education Assistance for College and Higher Education (TEACH) Grant programs will be transferred in-house to the Department of Education, moving away from the current loan servicer, MOHELA. This change aims to centralize and streamline the administration of these programs through StudentAid.gov, providing participants with a single platform for submitting forms, tracking progress, and accessing support.
A temporary pause in processing PSLF and TEACH Grant forms will be implemented during this transition, beginning May 1, 2024. This means participants will temporarily lose access to program progress, certified employment, or payment counts on the MOHELA borrower portal. It is recommended that all necessary records be downloaded from MOHELA by April 30, 2024.
Despite this pause, loan payments will continue as normal, and participants are encouraged to keep making payments to avoid delinquency. It’s also advised not to resubmit PSLF forms during the halt to prevent processing delays. Following the transition, loan servicing accounts may be moved to a new platform or servicer, and it’s crucial for participants to stay updated through MOHELA’s website.
The Department of Education’s move to directly manage these programs is part of a broader effort to make federal student aid more accessible and manageable, including the introduction of improved digital services like a new dashboard and a PSLF Help Tool, as well as the TEACH Form Wizard and digital certification processes expected to roll out in the fall of 2024.
